The Champion's Playbook: How one security leader made the business case for staff safety
How Beebe Healthcare's R.L. Hughes moved workplace violence prevention from a departmental concern to a system-wide investment, one stakeholder at a time.
Every safety technology purchase has a champion who can see the value before anyone else does, and who then has to translate that belief into a business case for clinical, security, operations, and finance leaders. Each of those audiences needs to see something different before they'll say yes.
This session follows that journey through the eyes of someone who's lived it. R.L. Hughes, Director of Safety, Security & Sustainability at Beebe Healthcare, moved workplace violence prevention from a departmental concern to a system-wide investment, starting in the Emergency Department and expanding campus by campus.
The strategic agenda
Join R.L. Hughes and Canopy's VP of Product, Justin Green, as they break down what it actually took:
- Building a coalition: which internal relationships a champion needs before the business case is written
- Creating four pitches for one technology: how to translate a single technology into distinct pitches for clinical, security, operations, and finance stakeholders, and why each one needed different evidence
- Using data that proves the case: how to use incident and operational data to prioritize rollout and build evidence as you go, not just justify a decision after the fact
- Expanding a pilot to system-wide: how a single-department pilot became a campus-by-campus commitment without losing stakeholder buy-in along the way
You'll leave with a practical map for playing the same role inside your own organization.
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Meet the speakers
Justin Green | VP of Product, Canopy
Justin Green is Vice President of Product at Canopy, where he leads the strategy and development of the company's Connected Safety Platform. He works closely with healthcare leaders, frontline staff, and technology teams to create solutions that help hospitals improve workplace safety, reduce violence, and better support their workforce. With experience in product leadership and technology, Justin is passionate about solving real-world challenges through practical, user-focused innovation. His work centers on helping healthcare organizations leverage technology to create safer environments for clinicians and staff while improving operational efficiency.
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R.L. Hughes | Director of Safety, Security & Sustainability, Beebe Healthcare
R.L. Hughes is a healthcare public safety executive and Director of the Office of Safety, Security and Sustainability at Beebe Healthcare in Lewes, Delaware. With more than two decades of senior leadership experience spanning healthcare security, law enforcement, homeland security, emergency management, and regulatory compliance, he brings an operations-focused perspective to workplace violence prevention and staff safety.
At Beebe Healthcare, R.L. leads an enterprise portfolio that connects public safety and security, workplace violence prevention, corporate safety, environmental health and safety, emergency management, business continuity, DEA-regulated provider credentialing, and patient transport operations. His work bridges frontline safety, regulatory readiness, incident response, patient flow, and executive-level risk management across multiple operational domains.